
Ramya Raju
Customer Success Manager, Europe & LATAM | Freshworks
Ramya has excelled in continuously delivering value throughout the customer journey. She leads Customer success for Europe & LATAM market in Freshworks, transforming businesses and teams, and optimizing delivery of products and services to maximize customer value and propel revenue growth. Passionate for customer success, she has implemented a variety of programs to accelerate time-to-value, improve product adoption, actively manage the customer lifecycle, advance solutions via customer advocacy and feedback, lead renewal and account expansion. She holds MBA + Bachelors in Engineering degree from one of the top 10 colleges in India. A gold medalist and ardent learner who has been consistently rated with the highest performance ratings across the professional career. Besides work, she plays Veena and is a classical dancer.She loves long walks on the beach and travelling.